Last updated: January 2023
Welcome to Emerald Journeys. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or booking our services, you agree to these Terms. Please read them carefully.
By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our website or services.
When you book a tour or travel services with us, you agree to provide accurate and complete information. All bookings are subject to availability and confirmation. We reserve the right to refuse any booking at our discretion.
A non-refundable deposit of 25% of the total tour cost is required to confirm your booking. The remaining balance must be paid 60 days before the tour start date. For bookings made within 60 days of the tour start date, full payment is required at the time of booking.
We accept payments by credit card, debit card, bank transfer, and PayPal. All payments must be made in the currency specified in your booking confirmation. You authorize us to charge the appropriate amounts to your payment method.
If you need to cancel your booking, the following cancellation fees apply:
All cancellations must be made in writing and sent to [email protected].
We reserve the right to cancel or modify tours due to circumstances beyond our control, including but not limited to natural disasters, political unrest, or insufficient participant numbers. In case of cancellation by us, you will receive a full refund or the option to transfer to another tour.
We strongly recommend that all clients purchase comprehensive travel insurance to cover cancellation fees, medical emergencies, and other unforeseen circumstances. Travel insurance is not included in our tour prices.
We reserve the right to make changes to any tour itinerary, including accommodations, activities, and transportation, if necessary due to weather conditions, availability, or other unforeseen circumstances. We will make reasonable efforts to provide services of equal or similar standard.
You are responsible for ensuring that you have a valid passport, appropriate visas, and meet all health requirements for your travel destinations. We are not liable for any issues arising from inadequate travel documentation or failure to comply with health regulations.
We will take reasonable care to ensure that all services provided are of satisfactory quality and as described. Our liability is limited to the cost of the relevant tour or service. We are not liable for any indirect, consequential, or special damages.
We are not liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, strikes, or public health emergencies.
We act as an agent for third-party service providers, including hotels, transportation companies, and activity operators. While we select these providers with care, we are not liable for their actions or omissions.
You agree to:
All content on our website, including text, graphics, logos, images, and software, is our property or that of our content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and distribute such content for any purpose.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website, and the "Last Updated" date will be revised. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at:
Emerald Journeys
41 Buckingham Street Lower, Mountjoy, Dublin, D01 KR99
Email: [email protected]
Phone: +353 1 844 0293